Privacy Policy
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Welcome to our website "www.piadinadagiorgia.it". For Kynetos your privacy and the security of your personal data are very important, which is why personal data is collected and processed mainly electronically and with specific measures to keep it safe.
Below you will find the methods and information on data processing by Kynetos of your personal data relating to browsing, purchases and services offered on www.piadinadagiorgia.it.
We invite you to read our Privacy Policy below and for further information also our Cookie Policy and the General Conditions of use of the website www.piadinadagiorgia.it which describe the conditions relating to our services and the policies regarding cookies.
This information is provided pursuant to EU Regulation 2016/679 on the protection of personal data and subsequent national adaptation legislation (hereinafter "GDPR").
WHO IS THE OWNER?
The data controller is KYNETOS Srl (“KYNETOS”) with registered office in Italy – Via E. De Amicis, 4/D - 47121 - Forlì (FC) which manages the site www.piadinadagiorgia.it and acts as an independent data controller for all activities relating to sales, orders and their fulfillment, the management of payments and collections, the management of any returns and customer care and after-sales services. .
Information on how your personal data is processed by Kynetos is described below. For any clarification, question or need relating to your privacy and the processing of your personal data you can contact us at any time by sending an e-mail to our Customer Service or by contacting the Kynetos Srl headquarters.
For any further request you can write to the address gdpr@kynetos.com .
WHAT PERSONAL DATA DO WE COLLECT AND WHY?
The personal data that KYNETOS processes are those provided during the purchase and conclusion of an order and those we collect when you browse and use the services of www.piadinadagiorgia.it . We collect personal data such as name and surname, shipping and billing addresses, payment data and navigation data. Kynetos processes, with your consent, the data you provide to receive newsletters and promotional information from Kynetos or other companies in the Kynetos Group and data relating to your purchases such as name, surname and email address.
Your personal data is collected and will be processed exclusively for purposes strictly connected to the use of the website, its services and the online purchase of products. In particular, your personal data may be processed for the following purposes:
- conclude the purchase contract for goods offered on www.piadinadagiorgia.it;
- as part of the registration processes using the relevant registration form to provide you with access services to the reserved areas of www.piadinadagiorgia.it;
- subscription to newsletter services;
- manage requests sent to our Customer Service and provide assistance and customer care services
The processing of data for the aforementioned purposes is legitimate, as it is necessary to execute the contract concluded with you relating to the sale of the products and services purchased or requested and the refusal to provide the personal data being processed makes it impossible to carry out the requested services. in relation to the purchase of goods or services.
WHO WILL PROCESS YOUR PERSONAL DATA?
Your personal data is stored for a limited period of time, based on the purposes for which it was collected, at the end of which it will be eliminated or otherwise made irreversibly anonymous.
The data collected during the purchase of goods on www.piadinadagiorgia.it are kept until the conclusion of all the activities to fulfill the administrative and accounting formalities, then they are archived in compliance with local tax legislation which is equal to 10 years, while the data used to send you the newsletters will be retained until you request to stop sending them
HOW LONG IS THE DATA KEPT FOR?
Your personal data is stored for a limited period of time, based on the purposes for which it was collected, at the end of which it will be eliminated or otherwise made irreversibly anonymous.
The data collected during the purchase of goods on www.piadinadagiorgia.it are kept until the conclusion of all the activities to fulfill the administrative and accounting formalities, then they are archived in compliance with local tax legislation which is equal to 10 years, while the data used to send you the newsletters will be retained until you request to stop sending them.
PURPOSE OF THE PROCESSING AND LEGAL BASIS
The data is processed for the following purposes:
a) for contractual needs.
When we process your data for the conclusion of the purchase contract we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities:
- conclusion and execution of a purchase contract for the products offered on www.piadinadagiorgia.it;
- order management and related activities (customer support, communications on order status, responses to requests for information, payment management, etc.);
- registration on the Site and use of the services reserved for registered users;
- provision of the services offered on www.piadinadagiorgia.it,
- management of your requests by our Customer Service.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use Kynetos services and we will not be able to manage your requests.
b) on the basis of your express consent.
We will carry out the following treatments exclusively if you have given us your express consent:
- carrying out marketing activities and opinion polls and market research;
- sending newsletters relating to Kynetos products or services, sending commercial or advertising communications on events, promotional and commercial initiatives of Kynetos, market research and surveys to measure satisfaction, as well as to carry out statistical analyzes with anonymous data , organized in aggregate form.
You can object to this processing at any time via the appropriate link in each email or by changing your preferences in the "Account" section of the site.
Providing your consent for such activities is optional. You are free to provide your consent or not, but in the absence of it it will not be possible for Kynetos to carry out marketing activities, opinion polls and market research, and analysis of your habits.
c) for our legitimate interest
- for the analysis and improvement of our services;
- to carry out statistical and/or research and development activities, including through analysis of data deriving from the use of services and products or consumer behaviour;
- in order to defend one's rights during the course of judicial, administrative or extrajudicial proceedings, and in the context of disputes arising in relation to the services offered;
d) to comply with a legal obligation
In the event of the conclusion of a contract for the purchase of goods on www.piadinadagiorgia.it, the processing of the user's data will take place to implement the legal obligations to which KYNETOS is subject. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to carry out the aforementioned legal obligations to which KYNETOS is bound.
COMMUNICATION AND DISSEMINATION OF DATA TO THIRD PARTIES
Your personal data will be processed by our internal staff duly trained and authorized to process.
Your personal data may also be transmitted to third parties that we use to provide our services on www.piadinadagiorgia.it; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules regarding the processing of personal data.
These subjects have been designated data controllers and carry out their activities according to the instructions given.
The third parties in question belong to the following categories: site manager, banking operators, internet providers, companies specialized in IT and telematic services, couriers, agencies that carry out marketing activities, companies specialized in market research and data processing.
Your data may be transmitted to the police forces and judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow us to exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
TRANSFER OF DATA TO NON-EU COUNTRIES
If personal data is transferred to countries outside the European Union, the transfers will take place in compliance with the provisions established by the GDPR in order to ensure an adequate level of protection. In particular, the transfers will take place through the conclusion of Standard Contractual Clauses approved by the European Commission, a copy of which can be obtained by means of a specific request to be sent to the contact details contained in this information.
DATA RETENTION PERIOD
We keep your personal data for a limited and strictly necessary period of time, which differs depending on the type of activity that involves the processing of your personal data. After this period has expired, your data will be definitively deleted or otherwise made irreversibly anonymous.
Your personal data is stored in compliance with the terms and criteria specified below:
data collected to conclude and execute contracts for the purchase of goods on www.piadinadagiorgia.it: until the conclusion of the administrative and accounting formalities. The data relating to invoicing will be kept for ten years from the invoicing date;
registered user data: the data will be retained until you request the deletion of your account in the "Account" section;
data relating to the payment: until the certification of the payment and the conclusion of the related administrative and accounting formalities following the expiry of the right of withdrawal and the terms applied for contesting the payment;
data collected for the use of services offered on www.piadinadagiorgia.it: these data are retained until the termination of the service or the user's request to cancel the subscription to the service;
data connected to user requests to our Customer Service: the data useful to assist you will be retained until your request is resolved;
spontaneous candiedness: for a maximum of 24 months;
You can at any time request the deletion of data for marketing purposes and object to their processing.
YOUR RIGHTS
Pursuant to the GDPR, at any time you can obtain confirmation of the existence or otherwise of your personal data in our possession, even if not yet registered, and their communication in an intelligible form.
Furthermore, you can: revoke consent to processing, know the origin of your personal data in our possession and how it is used, request its updating, rectification or integration as well as, in the cases provided for by the provisions in force, its cancellation, limitation of the treatment or oppose their treatment. If you wish, you can request to receive the personal data in our possession in a structured, commonly used and readable format and, where technically possible, we can transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data ( http://www.garanteprivacy.it/ ). This information may undergo changes and additions over time, we therefore invite you to periodically check its contents. Where possible, we will try to inform you promptly about any changes we make.
To exercise your rights, you can send a communication to the Owner's address or write to the address gdpr@kynetos.com .
COMPLAINTS
You can send a complaint if you believe that your personal data has been processed unlawfully, to one of the supervisory authorities competent for compliance with the rules on personal data protection.
In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.
More information on the presentation methods is available on the Guarantor's website at http://www.garanteprivacy.it/ .
CHANGES TO THIS POLICY
We may periodically modify, integrate or update this Information, also in consideration of any changes and developments to our services and to the applicable legislation or provisions of the Guarantor for the Protection of Personal Data.
We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you of the changes made and their consequences.
The updated version of the privacy policy will however be published on this page and you will find the indication of the update date at the bottom of this Policy.
LEGISLATIVE REFERENCES AND USEFUL LINKS
The processing of your personal data is carried out by the Data Controllers in full compliance with the regulations on the matter provided for by Regulation (EU) 2016/679 General Data Protection Regulation, the rules on the processing of Italian personal data and the provisions of the Supervisory Authority Italian ( http://www.garanteprivacy.it/ ) and, where applicable, the competent foreign supervisory authorities.
Last update 05/26/2018
